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Privacy Policy

Last Updated: October 24, 2025

1. Introduction

Welcome to eastuseum.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered museum services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Communication preferences and inquiry details
• Museum visit preferences and interests
• Feedback and correspondence

3. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

4. Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website and improve our services. You can control cookie preferences through your browser settings.

5. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Personalize your museum experience
• Send you information about exhibitions and events
• Improve our website and AI-powered services
• Analyze usage patterns and optimize user experience
• Comply with legal obligations

6. AI Technology and Data Processing

Our museum utilizes artificial intelligence technology to enhance visitor experiences. AI systems may process visitor interaction data to provide personalized tour recommendations, analyze exhibition engagement, and improve digital preservation efforts. All AI processing is conducted in accordance with data protection regulations.

7. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality agreements)

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

eastuseum.com
Building 1901, Road 2825
Seef District, Manama
Kingdom of Bahrain
Phone: +973 1729 9999